Although we longed and planned for our kitchen remodel for years we waited until very recently to actually “take the plunge”. Our hesitation was largely based in our anxiety over finding the right contractor and being comfortable with the myriad of decisions that we would need to make along the way. Well we needn’t have waited … Chris Rosseland and Rosseland Remodeling was right here in our town all along! While perusing the Angie’s List site one evening I found some reviews from clients who had remodeling projects completed by Rosseland Remodeling and they were all very positive. A little more research found similar reviews on other sites so we made the call to set a time to meet with Chris and discuss what we wanted.
From the very start we loved Chris! He was thorough, patient and very professional as we discussed our project; which ended up being a rather large one that included knocking out two walls and essentially remodeling one entire floor of our house. He provided us with an additional list of references and within twenty four hours he had a proposal completed for our consideration. We contacted several of the references and they were all very pleased with their experiences so we were off and running within the week.
From the start we were thrilled with the project and actually enjoyed the experience; despite the inconvenience of living in a “construction zone”! Chris’s crew was great; we enjoyed meeting and working with all of them! It was obvious from the start that Chris has taken a great deal of time and care cultivating great working relationships with some wonderful professionals. They were on time every day, thorough in their work, patient with our questions and concerns, and always anxious to be sure we were pleased with the work. We tried to stay out of their way but the fact that we are both retired meant that we were home each and every day … something they may not have been used to but everyone was patient and willing to take a minute to explain things to us or occasionally simply have a chat. At every step Chris was with us; even accompanying us to meet with the designer and select our cabinets! He checked in each and every day to monitor progress and make sure that we were comfortable with what was happening and inform us as to what to expect at every step of the way.
We were provided with a schedule at the start of the project and it was adhered to and adjusted as needed throughout the project. We always felt that the success of our kitchen renovation was every bit as important to him as it was to us. The project was completed not only on time; but about a week ahead of schedule! We were thrilled! It was a great experience; every question was answered, every concern was addressed and the new kitchen was everything we had hoped for and more. I am afraid that Chris and his team has spoiled us and it would be nearly impossible to imagine any future projects without them!